If your Carlson GPS, total station, and/or data collector requires service or repair, please email carlsonrma@carlsonsw.com and include the following in the body of the email:
- Your full contact information (name, address, email, phone)
- Instrument model & device serial number
- Detailed description of issue
Repair time may vary dependent on the extent of the issue(s). Cracked screens and damage to the outside of the instrument are not covered under warranty
eBay & online auction marketplaces notice: All desktop and/or field data collection software modules purchased thru eBay or alternate online auction websites are deemed unauthorized and non-transferable. These software purchases are not supported, warrantied, nor available to upgrade. Please contact us if you have any questions